Before you continue...
Test that you can get to Model Number from Settings/About/Model. If you cannot power on or see a sad-face or a support-logo, answer NO
If the display is cracked or badly scratched please answer YES.
Test all buttons; hold, clickwheel and check the results on the display. If they all work answer YES.
Does the Audio Jack work?
If the back plate is engraved or personalized then answer YES
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